Shipping policy
Shipping Policy
Last updated: October 15, 2026
At Dutican, we print every order with care and work to get it to you as quickly as possible.
1. Production Time
Our products are printed on demand in the USA.
Production usually takes 1–3 days after your order is confirmed.
Production time is separate from shipping time.
2. U.S. Shipping Time
Shipping across the United States usually takes 3–6 days after production is complete.
Estimated total time is typically 4–9 days from order confirmation to delivery.
These are estimates, not guaranteed delivery dates. Weather, carrier delays, holidays, and busy periods may affect delivery.
3. Shipping Costs
Shipping costs, if applicable, are calculated and shown at checkout before you pay.
Any available shipping promotions will also be shown at checkout.
4. Order Tracking
When tracking is available, we will send tracking details to the email address used at checkout.
Tracking updates may take some time to appear after shipment.
5. Shipping Address
Please double-check your shipping address before placing an order.
If you notice a mistake, email contact@dutican.com as soon as possible.
We will try to help, but address changes may not be possible after an order has shipped.
6. Multiple Packages
Some orders may arrive in separate packages. If this happens, you may receive separate tracking updates.
7. Delayed or Missing Packages
If your order is late, please check your tracking information first.
If your package is missing or confirmed lost in transit, contact us. We will review the delivery details and work with you on an appropriate solution.
8. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please email us within 30 days of delivery.
Include your order number, a description of the issue, and clear photos.
Please see our Return & Refund Policy for more details.
9. Contact Us
Questions about your order? We're happy to help.
Dutican Customer Support
Email: contact@dutican.com
Phone: (406) 220-6872